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Business Phone Systems
Choosing a new phone system is likely to be one of the most critical decisions you make for your business.
First impressions count, and how you handle callers will often determine their attitude to you. If your phone system prevents you from managing your incoming calls correctly, you are probably losing business. Smaller offices no longer have to accept fewer features and reduced capability from their telephone system. Our systems are designed to give growing businesses the communications power that was once only possible with larger, more expensive systems.
• Caller display to enable you to recognise every caller before you answer the phone.
• See at a glance who is free to take a call, who is engaged on a call or on DND (do not disturb)
• Have your calls follow you wherever you happen to be working – in another office, the warehouse or even to your mobile.
• Hold a conference call at any time.
• Voicemail is available for all extensions.
• Details of all calls received, dialled or missed are available at each extension.
• Call recording facility.
Apart from traditional phone systems we are now also able to offer unique mobile office solutions (SIPtrix™) which now supports the Nokia E series mobile phones, enabling workers to become part of the wireless telephone network when in the office and revert back to a mobile phone when out of the office.
Mobile phones are increasingly becoming part of the company IT and telephone network. The use of the Nokia mobile phones shows how convergent this area has become. This new development means that any field based staff with a Nokia E60, E61 or E70 will continue to use their mobile phone out on the road as normal, but when back in their wireless office environment, the mobile phone will seamlessly become part of the telephone system, with its own extension.
Many field based staff use their mobile phone even whilst in the office. With the mobile phone now part of the telephone system, the business benefits from the best least cost routing. Additionally field based staff no longer need a desk based telephone, saving on the hardware, cabling and maintenance costs. Therefore, the Nokia E series mobile phones and SIPtrix™ solution is most attractive to companies with field based staff.
VoIP/SIPtrix
Put simply, Voice over IP (VoIP) is the ability to make telephone calls across the internet. This technology has been available for some time now, but has mainly been sold to the larger corporate companies.
The obvious benefits of VoIP are that calls between a company's offices would be free but there are also the opportunites with VoIP to introduce more wireless technology for a wireless office.